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Refund Policy
Effective Date: [06/09/2024]
At Orbitoasia Diagnostics, we are committed to providing high-quality health
services and ensuring your satisfaction. Below is our refund policy for health packages and tests:
Eligibility for Refunds
- Cancellation: Cancellations made within 12 hours of your appointment will incur a cancellation fee of 10-15%.
- No-Show and Late Cancellation: No-shows and cancellations after 12 hours are not eligible for refunds.
- Service Issues: If you experience issues with our service, please contact us within 7 days. Upon validation, we will provide a full or partial refund.
Refund Process
- Submit your refund request via email at info@orbitoasia.com
- Refunds will be processed within 3-5 business days from approval and credited to your original payment method.
For assistance, please contact us at info@orbitoasia.com or 93673 33000.
